We takegreat pride in our customers’ satisfaction.
Please take a few moments to see what our customers have to say
about our company’s electrical services.
Neil and I are extremely happy, your team has been amazing. I would only recommend the services of Miami Electric Masters, the best,
I would highly recommend Miami Electric Masters to anyone. Robert did an excellent job. He was very straight-forward and professional and did a superb job in record time. Five stars!
I needed to have installed an on/off switch for a fan that deeply embedded in the ceiling. I called Miami Electric Masters around noon. At 02:00 PM I was visited by the electrician Norberto Hernandez who did an outstanding, professional (and clean) job. At 03:00 PM everything was up and running to my satisfaction. I highly recommend this company and the electrician Norberto Hernandez.
Thank you for a great job! Andrew was terrific — he stuck with me and got everything done. Much appreciated! Thanks to you we had Christmas gifts! All the best!
Freddy fixed our electrical issue quickly and professionally. 5 stars!! The next time we need any electrical work done, we know who to call. Great character, great service, will definitely recommend.
-Hand & Stone Manager
Great experience! Freddy showed up on time and got to work right away. He was friendly and professional and was patient enough to talk me through the whole process of what he was doing. We needed someone to come install an extra electrical outlet and he got the job done very quickly. Once the outlet was installed, Freddy cleaned up and even patched the small hole in the wall up. Completely fuss free experience. The job was a little more expensive than I had hoped, but I have no regrets paying a little extra for the amazing job Freddy did!
Hello, I can sum up Freddy in the following words: Great attitude, excellent customer service, willing to do anything & everything to get the job done. He makes your company look great.
Just wanted to let you know that Freddy the technician was phenomenal. He was on time, very professional and courteous. He got right to work and finished the job sooner that I expected. He clearly is an asset to the company. Thanks for the the great job!
Once again, you guys save the day. I called and was a bit pushy trying to get a quick estimate over the phone. I still wish you guys could do that, but you promised to call me back and you did it without being rude. And a free, true, estimate on the same day is even better! And even better than that was the fair price, the same day service and clean job!
Two of your electricians arrived promptly. They were courteous and, most important, quickly did the work I needed. Very easy and pleasant. Thanks!
- Jodi Engelberg
Freddy came by my house last Thursday and did a fantastic job of addressing issues that I had with my motion sensor lights. He was the consummate professional and did not, would not leave until the issue was resolved. He made sure that I was 100% satisfied.
Job well done! Thank you Freddy!
- Angela Garrick
Ezra did a wonderful job! Figured out the garden issues and fixed them. Spent the time necessary to sort out which line goes where. I am very pleased.
- Shannon Jacobson
Pool timer box. I needed service to see if my pool timer box had gone bad. The team arrived on time and checked it out. As it turned out, the timer was not bad. It was my pool pump that had gone bad. The next day I had my pool service over to check it and they confirmed your team’s conclusion. The guys were very friendly and professional and explained everything they did. I would use them again.
- Sandra Smith
Hello, I am writing to let you know how happy we are with your company. Ezra came early, an unusual occurrence in Miami. He introduced himself & proceeded to explain what he was going to do. He worked diligently & efficiently. He wore booties inside the house & asked for approval before entering the house. He answered all my questions in layman terms with patience. Ezra was professional & courteous, What else could a customer ask for? He is a great asset to your company.
- Ben Arbermann
Definitely will use & recommend!! The technician that came out to our home was great! He located and fixed the problem pretty quickly! It was an emergency service call and I think they did a great job!!
- Sherry Speizer
Great service. Ezra was right on time and always fixes what we need.
- Amy Mittelberg
Excellent service prompt appointments and open to communication. They were kind! I called after business hours and was seen the next day their staff members are very polite and listened carefully to my concerns. I would gladly refer them to my friends! Thanks for your support
- Trudie Houghton
Today was my first time working with your company and I wanted to let you know what a positive experience it was. Master Technician Robert Montenegro was at my house in just over an hour from the time I placed my service call and Robert could not have been more polite or more professional. My home is older so diagnosing my electrical problem took both skill and perseverance. Robert thoroughly assessed the situation, devised and implemented a solution and explained everything as he went along. He even made some helpful suggestions to update the lighting in an area of our home that could certainly benefit from it. I will definitely request him again as we work on our home's electrical needs and I thank him for a job well done.
- Linda Berzofsky
Robert was very professional and provided excellent service while being self sufficient. I will be booking him again in the next couple of days for another socket.
- Amber S
Ezra is a awesome Master Electrician and has gone above and beyond meeting my needs. He is skilled and compassionate. He knew just how to relate with me. I am totally satisfied with Miami Electric Masters.
- Diana Osietski
I used Miami Electric Masters to install an outlet in my garage for Tesla charging. The service I received was excellent, and I can't think of anything that would've improved the experience. My technician was Steve and he was punctual, courteous, and professional. The job was completed timely and the outlet is functioning as expected. I'd highly recommend both Miami Electric Masters and Steve for similar electric needs.
- Chris Cunningham
Ezra did it again! He surpassed my expectations. I'm sorry I forgot the name of his coworker because he did his job equally well. Both men were so courteous and respectful. I appreciated that they wore shoe covers to protect my floors. They covered everything for protection and then took the entire "mess" with them. The installation of my dining room light fixture is perfect and they took care of the dimmer too. They definitely know their profession...they got the job done quickly but didn't rush either. Thank you so much for fitting me in right before the holidays. Can't wait to have Thanksgiving dinner in my "new" dining room!
- Jamie M.
Very satisfactory, thank you!
- Petra Chavez
Couldn't ask for better I will use you in the future. Freddy is excellent. Freddy walked me through everything and showed me everything he had to do. He is very great with customers. I will let other people know about your company and the employee that came to my house. Thank you and have a great holiday thank you.
- Dana Ramos
...You have been amazing. I would recommend you to anyone. Thank you a million times!
Freddy was courteous and professional. He offered me multiple options so I could make the best choice for my situation and explained what he was doing along the way. I wouldn't hesitate to use Freddy again for any electrical problems. Thank you,
I just wanted to let you know that I am very happy with your service. Freddie and Steve are doing a wonderful job installing a new 200 amp breaker box for the house that I just purchased. I couldn't ask for better service. Both techs are very friendly, courteous, and super hard workers. Coming out on a hot and humid Saturday to replace an old 100 amp box on a house built in 1956 was not an easy feat because of the difference in size of the two boxes. Thank you very much for the excellent service.
- Robert Rutan
Great service by Ezra....as always!!
On time for the appointment and very professional in his work. Performed all the required work and explained what he did adequately. somewhat more expensive that expected but satisfied with the work. Would recommend in the future.
- Jorge Martinez
Excellent!!! You are by far the best contractor I have ever worked with in all my years. I take pride in the fact that I do a lot of my own work but I know my own limitations, if you have an electrical issue these guys are the only ones to call!!!
- Daniel Huston
Great Work & Great Service!! Miami Electric Masters was the only recommendation I got for an electrician so I tried it. I am more than happy with the quality of the work and the service provided by everybody in the back office. Miami Electric Masters is an anomaly in Miami because their service is top-notch and day truly care about making the customer happy!!
- Halle Alexander
Great company! From the phone call all the way until the technician leaves it’s top notch professionalism, punctuality, and quality of work!
- Robert D.
Installed electric panel. Larry Valderana and his assistant did an excellent job in installing the wire panel.
- Harry Frette
|Hi Kent, I wanted to personally thank you for the quality of service, professionalism, courtesy and concern provided by you and your technician to an emergency situation that I had yesterday.
I was having some emergency plumbing work done in my home which required the plumber to work in the attic space above one of my bathrooms. While working in that space, he must have kicked or otherwise disturbed a pipe containing electrical wires which resulted in a spark where the stripped wires came into contact with the pipe and loss of power in the bathroom. I immediately called you and you advised me to avoid any contact with the lights in that bathroom and you indicated that I would get a call from your office the next morning between 7:30-8:00 to see when one of your electricians could come out. We were particularly concerned as we had a friend that recently had a fire in their home so we wanted this addressed ASAP.
I got the call this morning right at 7:30 and could tell right away over the phone that I was dealing with an exceptional company. Tony was very professional and listened to the issues I was having and advised me that another Tony would be there within the hour. Tony was at my house around 8:30. My wife was impressed with his professional demeanor and concern for both resolving the immediate safety issue in the attic as well as his recommendation to add GFI wall outlets in both of the bathrooms for added safety from electrical shock. Tony was able to trouble shoot and fix the problem in the attic very quickly and he will be back to resolve some other less critical electrical projects that I need your help with. He even put on disposable hospital boots to avoid tracking dirt into the house – wow!
Kent, I appreciate your fitting us into your schedule so quickly and will certainly have you out to do some additional work at my home – it is great to know I have an electrician I can trust to ensure the safety of my home and family! Best regards,
Miami Dade College Chairperson
We feel we must express our appreciation and gratitude for the first-rate electrical work "KC Wiremasters Electric" has performed in our home. In October of 2008, my wife and I purchased a foreclosed home in Miami, Florida. Although we were eager to move in right away, our efforts were delayed due to the previous homeowner stripping the entire home. We needed to start from scratch and felt an overwhelming sense of relief that we could rely on the expertise of Kent Crook and KC Wiremasters in order to restore the electrical work of our new home. KC Wiremasters are professional and skilled electricians who have a passion for what they do and it shows in their work product. The entire home was completely reconfigured, and you and your team did an amazingly wonderful job on a very detailed plan from obtaining the permits to installing the last light bulb.
You and your team are accountable, responsible, detail oriented, and most of all trustworthy. In an industry that is fraught with unreliable people who usually do the minimal amount of work to get the job done, and then don't stand behind their work, the individuals at KC Wiremasters are whole-heartedly different. You and your team are incredibly reliable, go above and beyond what the job calls for and always, always stand behind your work. And why shouldn't you, for your work is phenomenal.
Perhaps the most impressive aspect of your service is the honesty and integrity you have personally shown in all your business contacts with us. We are full of admiration for your honesty and good faith. I have recommended (and continue to do so) the services of KC Wiremasters Electric to my friends, family members and business associates, all of whom have been pleased with the added value and peace of mind this company provides.
Lieutenant Eric Garcia, Miami-Dade Police Department
Susan Garcia, MSW
We sincerely want to thank everyone for a great job and service. Erik just left our home and we're so happy with the work. The team was on time, very professional, clean, and with a keen attention to detail. Completely exceeded our expectations and can assure you that our family will have a long term relationship with KC.
Jose R. Costa
911 when the hot water is out because a breaker tripped indicating a potential short in the wiring of our home. New enough to Miami to not have any idea who to call. Sure glad we called these guys! Not only did they repair that problem but repaired several other problems we have left on the back burner because we did not know who to call. Outlets that did not work. Light switches placed in wrong locations and multiple room lights on a single switch all of which needed to be moved and rewired. Plus a general evaluation of the safety of electrical wiring in the house and the changes needed to improve the safety concerns.
Richard arrived promptly, listened to my concerns, and then attacked each problem I presented him with a great deal of knowledge and skill. The initial problem of the breaker was resolved in short order. I was very impressed by how fast Richard worked and even hustled to his vehicle for materials and back into our home. I appreciated the level of detail he shared about recommendations for the safety concerns he identified. Nice to NOT feel like you are getting "The Hustle!" Honest work, honest pricing, honest advice - really hard to beat that! We will definitely repeat as customers.
Your guys, Erik and his assistant, just finished up another job at our home today, and as before, did an outstanding job. My wife, who can be extremely picky, came home and was blown away by how awesome everything looked. As long as you keep outstanding people like Erik and his partner, I will be a client for life!
Thank you again...
Your guy, Richard Ewell, did a great job for me yesterday installing an outlet for my generator. He's got to be a great asset to your company. Having people like him as an employee is like having gold, thanks.
I hired this company for installation of junction boxes for back porch fans and spotlights, updating outdoor outlets and switches. Wonderful from the moment they answered the phone. Polite and kind individuals answer their phones and book the appointment. I spoke to Paola and Katrina, both a delight. They advised that Ben would be the person coming out to my house. Ben called 30 minutes before the start of our appointment window (1-2pm) and arrived 5 minutes early. Very impressed. Their vans are well-kept and presentable. Ben was wearing a clean company uniform and booties on his shoes as to not soil my home. Ben was very professional and had a kind demeanor. He was patient and fully grasped our needs. He was diligent with his work and was a conscientious service provider, no loud phone calls, no doors slammed, etc. We were so impressed with his work that my husband mentioned that Ben treated our home as if it were his own. Never have we had such a great experience with a contractor. I will definitely be calling them again.
Susana Alvarez Diaz
Richard was wonderful and I have already recommended your company to two people. The difference between before the installation and after is night and day. It was a pleasure doing business with you all!
I seem to always be asking for a good electrician...for 12 years now! I think I have just found the best electricians in Miami. I just got a thank you note for doing business with them. Who does that? Anyway...I'm hooked and would highly recommend them.
I live in a condo and was having power surges and flickering/dimming lights for months. FPL had replaced all their meters for each Unit in my complex back in February 2011 so I thought my electrical problems were due to the new meter not being properly installed. However, after several visits from an FPL contract electrician I was advised this was a problem with my internal circuit breakers and I needed to hire my own electrician. Panicking about the possibility of not getting a good electrician and having someone make the problem worse I sought the help of my Condo Association and they recommended Miami Electric Masters. GOD BLESS THEM...Miami Electric Masters was the answer to my prayers. They were prompt, professional, and extremely knowledgeable and talked to me at my level ensuring I understood the situation and solutions offered. It took my wonderful and trusty electrician about 30 minutes to pin point the problem which was overlooked by the power company and probably would have been too by a less experienced electrician. Once found he immediately evaluated the situation and offered me two options to fix it. The difference was immediate and amazing...no more flickering lights or coming home to a power outage and having to reset all my clocks or appliances. Why I waited 3 months to get this done I'll never know but I can tell you one thing if I ever have another electrical problem again...they are the ONLY company I'm calling! Fixing electrical problems is expensive but the damage and loss that can occur if it's not done right the first time can be devastating to a home owner. Don't risk your home, home, family and irreplaceable family heirlooms to cheap, shoddy work...go with a Pro...go with Miami Electric Masters! I HIGHLY recommend Kent and his crew....you can't get any better!
Mary C. Cobaugh
Ben came out today and did a great job replacing the malfunctioning GFI outlets in the kitchen and installing a whole house surge protector. You guys have been a total pleasure to deal with. I am impressed!
I had a fire in my AC handler. Ezra replaced the wiring and installed a new breaker box for the handler. He was prompt, efficient and very pleasant. Ezra looked at it, knew exactly what had happened, told me what it would cost, performed the work, and the world is beautiful again. Also, the girls, Katrina and Paola, who work in the office, are superb. They are bright, efficient and upbeat. No one would be able stay upset very long when talking to them!
Service was exceptional all the way around. Made two visits...one for the estimate, one for the actual work. In both cases they were very professional, timely and clear in their communications of what options I had, what it would involve, what it would cost. Would definitely use them again.
They were on time and extremely professional. I was very impressed. The service was excellent. In fact, last week I got into a conversation with someone regarding electrical services and spoke highly of Miami Electric Masters. I would definitely use them again and would recommend them to someone else.
I purchased a Big Deal from Angie's List, which gave me two hours of electrical work for $95.00. Although they are located in Miami, they sent an electrician to my home in Broward County. He arrived on time and was very polite and professional. He replaced two outlets that were not functioning, put up a ceiling fan and covered another outlet. He even changed several bulbs for me that were too high for me to reach. I was very satisfied with the work performed.
Our experience was excellent. Not only did the electrician give us a very good price for the work we needed done, but he also checked out all our electrical work and pointed out some problems that we might want to take care of. We appreciated his advice and will contact him in the near future to complete the other work that needs to be done. The electrician, Richard, did not charge us for the estimate. He arrived at the scheduled time for both the estimate and the job. The job was done very professionally and it only took him an hour or two to complete the job. He left everything very clean and to our complete satisfaction. We are very impressed with the job that was done and do consider them to be our electrician for now and the future.
I purchased an Angie's List Big Deal ($95 for 2 hours of electrical work). I pre-paid the first 4 hours this way. they contacted me within the hour to initiate scheduling. We scheduled for 8 to 9 AM the next morning. Ben, our tech, spent most of the day creating the new outlets and installing the TVs and their brackets. He even ran out to the hardware store to purchase unique supplies to be able to complete my request on a difficult wall. Now I know why there wasn't an outlet there to begin with. I am extremely pleased with Miami Electric Masters and they are currently preparing a quote for me to perform a large job outside where the electric enters our home. Thanks Ben!
I would like to express my appreciation for the great job that the two guys from KC did for us. Not only did they do a good job, they were both respectful and cleaned up at the end of the job. I also liked that Kent came to the house to check on things and I can honestly say I would refer others to your company.
Richard and his assistant did the original whole house electrical safety inspection. They were very thorough and showed me the items that needed to be replaced or upgraded.
After I received the first estimate, I elected to concentrate on the external work needed (including replacing the rusted outside electrical panel). After the contract was signed and they received the 50% deposit, Kent Crook, the President of Wiremasters personally came by the house with the city permits for me to sign. A few days later, Richard and his assistant Carlos began work on the project. The work lasted about two days to complete. Happily, I was without power for less than 8 hours throughout the project. Richard & Carlos did a great job and I will use Wiremasters for any future electrical work (and I'll ask for Richard).
I want to thank you for your services on the installation of the car charger in Coral Gables. Your two electricians were every professional and did the work in a timely manner. Thanks once again!
I am more than pleased with the work that was done at my house. I will definitely recommend them to whomever needs electrical work done. Ben was prompt in his arrival, thorough in his search for the problem and swift in correcting it. Job well done!
Ordinarily, it is so frustrating to deal with service personnel in Miami, but that is not the case with your employee Ezra. He is a gem. His courteous, professional, honest demeanor is refreshing.
We used Miami Electric Masters to install a 50" HDTV into the wall in one of the bedrooms. I highly recommend this company. They were extremely punctual for the appointment and everyone I contacted has always been very friendly, professional and courteous. I received the estimate via email and contracted them to install a 50" HDTV in the wall of one of the bedrooms. They call ahead to advise they are coming and handled the installation in no time. The job was great and he cleaned up when he was finished. They can handle all types of electrical contract jobs and I will definitely be using them again for celling fan installations and two other TV’s we have that we want installed in the wall and above the fireplace. I also mentioned I was wasting a lot in electricity and they do energy inspections and also install solar panels. This is a great company and I highly recommend them for your electrical jobs.
I did not get a chance yesterday to tell you what a terrific and professional job you and your people have been doing at our house. Richard, Omar and Ben each has far exceeded any experience we have had with any construction professionals. We intend to use you for all of our future electrical needs, and will highly recommend you to others. Best Regards,
Laura Gangemi Vignola
"The technician was polite, clean and knew exactly how to fix my problem. He had everything in the truck so I did not have to make another appointment or wait for him to make a trip to home depot. The price was very reasonable and the technician was quick about all the repairs. I would use them again and would recommend them to anyone."
Yesterday, your technician was scheduled in our new condo in downtown Miami. He arrived on time (with booties and a great attitude); was efficient, friendly, clean, and professional. Thanks to Ezra for a great job! Will recommend to others.
Cliff W. -Interiors by Decorating Den
Richard arrived punctually at eight o’clock AM, and went over the work order with me. He then set to work, and finished within an hour. He was pleasant, and his work performance was wonderful. No complaints at all! Very professional. Absolutely will use this company again!
"Very prompt reply to my srvice request. The price was fair and installation was completed the same day. The employee was courteous and very helpful in answering all my questions."
I've been running a bit behind schedule and would have liked to have sent this note several weeks ago. Your men -- Ezra, Omar, Tony and Erik -- did wiring work in our condo in mid-August and I want to thank you and them for an outstanding job. It was a project that took several days and they did run into a few obstacles along the way, but honored their original estimate. Note that they were very punctual and arrived at the exact time promised. They were all courteous and proficient and a pleasure to have in our home. They kept us fully informed as they moved along from project to project. We appreciate all their efforts to get several jobs done, and done right. We will definitely use your company again and recommend you to others. Kind Regards,
"The technician was extremely professional in every sense! And the quality was top notch. No need to wonder if the service will be done right. Great warranty as well. Installed a new light fixture that didn't exist prior with minimal access through the ceiling. My wife and I were amazed at the clean work he did. You can have confidence with Miami Electric Masters!"
Miami Electric Masters was very punctual and professional. Their technician arrived on time and quickly determined that several of my outlets with safety fuses were defective. He quickly replaced them and I had him put safety covers on a few outdoor outlets that were exposed. He also was able to fix my remote control ceiling fan that had been wired wrong. In less than an hour, he had fixed all my nagging electrical problems and gave me a first-time customer discount. I am very happy with the service.
"Very professional and right on time. I got a courtesy call while the electrician was at my condo to see how things were going. He did an excellent job and completed it in a timely manner. I would recommend them to anyone!"
I just wanted to congratulate you on your excellent team and customer service. We have had the privilege of working with electrical technician, Erik, and he has provided us with superb service. He is incredibly respectful of our property, professional, friendly and vastly knowledgeable in his field; we are very satisfied with the work performed thus far. Also, we would like to mention your customer service representative, Paola; she is perhaps the sweetest, friendliest and most professional customer service person I have ever had the pleasure to work with. She is wonderful! We wish you continued success and look forward to working with you all in the future. A million thanks,
Janet & Luis Bonilla
Your electricians, Pedro and Tony, were professional, courteous and did a fine, neat job. I will definitely recommend your company to my real estate clients and will use you for my own home when I have an electrical need. Thanks again to you for the emergency call you made on Thursday to make sure my mother-in-law had heat for the cold evening. Also, thank your electricians for their fine work.
Thank you for your wonderful service. Your representative was on time, worked efficiently, and did everything from replacing light bulbs in some beautiful fixtures I sometimes wish I never bought, to detecting a short in a wire behind a wall. That certainly could have resulted in a disaster. Thank you for your excellent service. I will certainly call you again.
Erik worked at my office in Killian Professional Village today, replacing ballasts in several fixtures. I would highly recommend his work. He was polite, timely, made excellent recommendations regarding our lighting and cleaned up after the job was completed. These days it is rare to find excellent work and I would like to give credit for good work. Thank you for a job well done. Sincerely,
Bradley C. Gregg, MBA, CPA
Same day response to potential fire-hazard problem. Prompt, professional, knowledgeable and courteous service. Immediately diagnosed and corrected the problem. We have added you to our favorites for future electrical needs.
Richard & Mary West
I have been using KC for many years. They do exact workmanship in a timely manner. They show up when they say they are going to show up and on time. Their cleanness shows respect for my carpet and furniture.
Miami Electric Masters installed a new 220 dryer line and grounded the old one. They were very good. I use them with my business, too. They are reliable, they come when they are supposed to, they give proper estimates and they do what they say they will do. I like them and I will use them again.
I had an electrical spark in the kitchen. I re-set the breakers and then didn't have lights in one bathroom. I called and made an appointment. They came out as scheduled. The technician even put protective liners on his shoes as not to dirty my floor. He got right to work, informed me of the price, and was very professional. He replaced the defective breaker and even showed me it. I would definitely use this company again.
The electrician arrived on time and the communication was excellent. He assessed what needed to be done, worked efficiently and did excellent work.
Miami Electric Masters replaced some outlets. They came and did the job perfect. It was a very good experience!
Thank you for taking such good care of us. You sent your technician over to my home within two hours of my call and he reelectrified my treasured destroyed antique lamp. Your staff is professional and efficient beyond the call of duty. I know now for myself or if a friend should ask who to call when the “lights go out” there is only one company to call. Again many thanks,
I experienced an electrical problem when testing my generator that resulted in a power surge damaging several thousand dollars of electrical appliances. Kent came out to my house himself, on time, an identified the problem as a loose connection in the generator cable. He fixed the problem, tested the generator and wrote me a letter for the home owner’s insurance company all for no charge. That is great service.
Thank you for your assistance with everything. We are more than satisfied with your services and your onsite crew. We really appreciate everything and wish you the best of luck for the rest of the year. Thank You,
Amor - We Love Colors, Inc.
Very professional and punctual. They came the exact date and time scheduled, and did they job perfectly. The consultation was great, they provided an exact quote for us, and everything has gone smoothly. We are very happy with them.
Our door bell and one ceiling fan were not working. Both were repaired within an hour of the technician's arrival. I called for an appointment at 8:30 - the technician was here by 11:00 and the work was completed by noon.
Please note that Erik and his assistant were extremely courteous and efficient in hanging the two chandeliers in our home. It was a pleasure to have them working for us and I wanted you to know that they were excellent representatives of the best your company has to offer in customer service.
The man answering the phone on initial call placed around 1:30pm was very pleasant and easy to communicate with in English. He said they could come out that day as requested. The two techs arrived within an hour to an hour and half of initial call. They explained the pricing and explained my options regarding the work to be performed and some other potential work I had questions about. They completed the work pretty quickly while I had kitchen cabinet installers in my small kitchen they had to work around. They even helped me with translating Spanish to English with the cabinet installers.
It was a pleasure having your company for my home electric service. From the office to the field employees you give name to true customer service. Thanks!
Ileana C. Cancio
I am very pleased. The receptionist answered my call promptly and sent an electrician and assistant to my house that afternoon. The work was done efficiently; workmen wore shoe covers in our house; cleanup was thorough; and the cost of the work was established prior to the work being done. The electrician was completely fluent in English and Spanish.
I received a quote on a timely basis; they showed up for work on time. Crew was very clean and professional and work was done to our satisfaction.
We asked for an estimate on lighting work, got that and a start date. They arrived on time (in fact even a bit early!) were extremely clean, covered all furniture, wore shoe coverings to protect carpets and floors from dirt, mud, finished work in a reasonable time, had all equipment needed and did a precise job. It all went as well as possible. Perhaps not the cheapest but well worth the cost for the peace of mind and quality.
I received a call from the owner within twenty four hours of my initial inquiry. I was able to get an appointment for the next day. The next day I received a call from the young man who would be providing the services. I was amazed that he inquired if he could come early since they were located close by. I appreciated that because I am used to service people coming late. He arrived with a coworker. They were very polite. I showed them what I needed to be done and they set to work. They worked steadily until the task was completed. The coworker proceeded to clean up while he answered any questions that I had. I was encouraged to review the work which looked great. I am pleased and relieved that I can now say that I have a reliable company that I can call on without hesitation for future electrical work.
As a long standing customer, I just wanted to thank you again for the exceptional service. From the first phone call requesting service to the completion of service, your company was 100% spot on, as usual. As promised, the electrician, Ezra, called to let me know he was on his way and arrived on time. He completed the job efficiently and was very professional. I highly recommend you to anyone who needs your services and continue to use the company for these reasons. Thank you.
I had several electrical tasks I needed done such as removal of electric hook up with exposed wires for an old hot tub in the backyard, front porch lights that would not stay on, bedroom light switch changed from ceiling fan control to overhead light control etc. Everything was taken care of right away. Very professional, prompt and courteous. They telephone you when they are on their way and show when they say they will. I would call on this company the next time I need any kind of electric work.
Replaced power panel, replaced cables from electric meter and brought grounding connections up to current code. I was having problems with flickering lights in part of the house. I called and they sent a tech out the same day. Omar showed me that the power panel had burned contacts and needed to be replaced to ensure reliable service. The cables from the panel to the electric meter needed to be replaced and the ground connections brought up to code. We then set up a date to do the work. Omar and Richard arrived on time and went straight to work. They both knew exactly what needed to be done and how to accomplish the work. They did a very professional job, tested everything after the installation and cleaned up after themselves. I would not hesitate to call them the next time I need electrical work done.
WOW! I was very hesitant to call an electrician, fearing the worst. Based on Angie's List evaluations, decided to give them a try. From the first time I spoke with the receptionist, she was very polite, professional, and friendly thereby portraying the same of her company. Beyond that, the service was prompt, complete and cost was very much within reason. Stay this way and you have my business for a lifetime! Thank you!
Dear Miami Electric Masters, Thank you for your service today. Ezra and Tony were a pleasure to deal with. They were professional and friendly. They explained the problem and gave me several options to fix it. What a difference it makes when someone looks you in the eyes and confidently explains the situation. I will be recommending you to anyone who needs electrical work. Thanks again Ezra and Tony! Sincerely,
My thanks to you and your staff for a job not only done well, but done properly with no complaints or problems on my part, which is the only one during this entire moving of our offices that I can honestly say that about. I realize small jobs are the toughest to schedule and get done, and the professionalism you showed this week is very impressive. Thank you very much!
First of all, H*** YES I'd hire these WONDERFUL people again. So I shall now recount to you the story of how you made me a satisfied customer.
The owner personally showed up the next day at 7AM after I called him (definitely out of character for Miami), and took stock of the work to be performed. Within a couple of days I had a very soft spoken, professional young gentleman come and do everything MASTERFULLY. I had five ceiling fans (very well, if I may add), a motion sensing light, two bathroom extractor fans, and various outlets installed, plus the electrical system in my house was inspected. The gentleman from the company was here for the inspection (it was a city thing), and even after they were done and the city decided I just *had* to be ticketed anyway, the owner went personally to the city and took his time to work the situation out with the inspector.
Was it pricier than other folks? Probably... but you know what? Who cares? These people are so professional that it doesn't even matter what they charge. These people BREAK THE MOLD when it comes to contractors. Personally, I will not hire any other electrician to come into my house.
You *DO* get what you pay for, and these wonderful folks over at Miami Electric Masters will make sure that every single one of your pennies goes to work for you.
MIAMI ELECTRIC MASTERS MAKES ME LOVE AMERICA.
I had a table lamp not working. Polite and attentive staff. Impeccable workroom! Very agreeable owner promptly tested and repaired my lamp on site. Could not have had a better experience though it is a little off the beaten path for me...and cost was more than I expected. Was delighted and surprised to have repair done on a drop in basis though my job was likely very small given their obvious expertise and capacity for large projects.
I wanted to drop you a line and say how impressed and satisfied I am with the service and good work your company performed at our houses. Manny and Tony are top notch. I liked their attention to detail, hard work, good attitude and intelligent problem solving. They always work clean and remove all their trash. Every time I checked Manny and Tony were hard at work and I have yet to see them eat lunch.
This is the only company that will be doing electrical work at our houses and I will be recommending them to all my friends. Best regards,
They installed a fire alarm and also checked other outlets. They wrote up a proposal to replace the outlets. Everything went well. They didn't find anything unusual. They did a good job.
Did a good job, came out and fixed our issue. Problem with a breaker if I remember correctly. They came out and repaired the breaker and made sure all other connections were in good shape and working.
Although we had to postpone the work, they were very professional and competitive.
I just wanted to take a quick minute to share with you how happy I've been with your services from start to finish. Every interaction I had with you all, whether in person or over the phone was 10+. I love that I could call anytime and someone always answered, appointments were always confirmed, and the technicians were always on time and in communication with me prior to their arrival. A special thank you to Sarah, Manny and Al for being great at what you do. Not only did the job get done but I felt that these individuals, especially Manny, went above and beyond what they had to do. As a customer, I felt cared for and helped.
Erik changed the fan in one of the bathrooms. He did an excellent, prompt job and left the place clean and like nothing happened.
I requested an estimate first. I had a wall in the family room that had no functioning outlets for about a month. This had happened before on another wall in the same room, but electricity returned. All the outlets were inspected (10 in total) Wires were corrected (they were wired incorrectly) which allowed for some function, but had to be the reason my outlets were constantly malfunctioning. THE ELECTRICIAN found charred wiring in one, which was an extreme fire hazard and replaced it. He went back and forth from the "breaker" box in the garage, to the family room and I watched and saw a person doing "work", not wasting time. I had major electrical issues and will require a new fuse box (he showed me the inside, and it was corroded) in the coming weeks. Manny only charged me the fair price for two hours, but I feel I truly got my money's worth, as well as peace of mind.
I knew I had electrical problems in my house because I lost electricity on a whole wall for about 3 months and then it would start functioning again. I could not postpone finding an electrician, but since I had had bad experience with "personal recommendations" I started to research on the internet for a company rather than an individual person to do my electrical work. Using a company, in my CASE, provides better assurance that prices, estimates, appointments and reliability are more evident, and I wanted a fair price, even if high, but I wanted HONESTY. After researching, I contacted Miami Electric Masters to set up an appointment for an "estimate". I did not intend to hire an electrician without an estimate first. I learned that the hard way. They responded to my e-mail quickly (I never call, I e-mail to see who is responsible enough to answer e-mails promptly. If they don't or they choose not to, I move on) My personal preference. I made an appointment, which I had to postpone once for a week, with no problem adjusting to my schedule. My tech was Manny Sagastume, he called before he arrived, and was prompt in keeping the appointment. He informed me outright what their fee was for the hour (totally fair) and each hour after (AFTER I explained what was wrong, and he checked the malfunctioning outlets). ALL of my outlets in the family room, in this home, had been wired incorrectly before I bought the home and one outlet had charred wiring inside (fire hazard). Manny took the time to not only check what I informed was the "dead wall" outlets, but also the whole room and he did not linger in order to charge more. I will use them again and I would recommend them to anyone. Hopefully, Manny will do my future electrical work. Some people want cheap, and follow personal recommendations. I want fairness and reliability and a company that is insured and employs licensed individuals. I was also pleased with the price and the level of work performed for what I paid.
I needed an electrician. I looked on the Internet and after calling several places; I called and explained my problem. They sent a technician out ... The next day the technician returned on time and replaced the part correcting the problem. The electrician was Manny, he was pleasant, explained the situation, contacted me before coming out, he was on time and did an excellent job. I will use them again. I realize that owning several places I need a good and reliable qualified electric company, you are the company I will call and refer to others. Thank you very much,
I have always been pleased with your service. Ezra did an excellent job on the project he was called out for and then went on and fixed several other projects we had put off repairing. Let there be light! Thanks,
I want to let you know how wonderful it was to have Erik install lights in my living room. He did a fabulous job, was very neat, considerate and listened to me regarding what I was trying to accomplish. You are blessed to have such a professional working for you and I look forward to using you all again. I have used you before and will continue to recommend you to my friends, many are already using you.
Many thanks again for making this electrical experience so enjoyable.
Carlos was very professional and I appreciated his candor about the work needed to be done in the house. I would highly recommend him to anyone requiring electrical services as I would you all.
Dr. Lois Marshall
Thanks for the emergency service. I'll place you guys on my roster of regular service providers for future electrical service needs.
Mike - Royal Embassy Condominiums
I would like to take this opportunity to thank Ezra for coming to my house for an estimate on some electrical repair work we need in our home.
I have NEVER been so well impressed by a technician! Ezra was so professional, courteous……and all the good things you can say about somebody, I could see that he was extremely knowledgeable!
When I am ready to do the work for sure I will be calling your company for the repair work that needs to be done as long as Ezra is the technician that does the work for us! He is an asset to your company and a wonderful person! Best regards,
We have used you all twice. Both times were exceptional. They worked on our sprinkler system, microwave, ceiling fans and light fixtures. Punctual, pleasant, spent time to show me what was done.
Today I had my first experience with this company. I wanted you to know how pleased I am with everyone I have dealt with so far.
Yesterday Mokher Plumbing came to my house twice trying to help me with my Heat-on-Demand unit which was not producing hot water. I brought it up to Niagra to be repaired and I still had no hot water when Mokher reinstalled it later yesterday (this was now 9 days without hot water!!). Billy (from Mokher) now said he thought the problem was electrical.
So I asked him if he could recommend a trustworthy electrician...he recommended you all.
This morning I called and spoke to Brittany...who could not have been more pleasant. I explained I was desperate for hot water...could someone come today? She did manage to get me an appointment this afternoon around 1:00 p.m.
At noon I received a message from Ezra, who said he would be arriving around 12:30 or so. He arrived as promised; and, again, I could not have been happier with his professionalism, his every effort to be polite, and gracious attitude. Plus, he fixed my faulty wiring and I now have my hot water back!!
There are so few companies here in Miami (I am originally from New York) one can recommend; however, I will recommend you to everyone I know. You now have another loyal customer. Thank you again. Yours truly,
Willow G. Brown
I need to tell you how great the last service was. Tony was great and knocked it out quickly. I had been stressing over that breaker for over a year having been told so many different things by other electricians so I did not know what to believe. Your knowledge and the ability of your staff to just come in and get it done with the scheduling issues we had was commendable. Really glad to have you all working for us. Thanks,
Joe Lancaster - Coral Gables LaSalle Cleaners
I wanted to send you a note to let you know about the service I received. When I first asked you about the outdoor landscaping lights and if you do that sort of thing, you texted me back that your office would call to set it up and before I could finish reading your text, I was being called by your office to set up an appointment. When Omar came out, he was professional and helpful. He fixed the problem. Our lights worked for 2 days and then stopped working. So, I called again and this time Sheldon came out. He determined the problem and corrected it efficiently and neatly. He also was very friendly and kind. He made some suggestions how to improve the current system and gave me a written quote right on the spot. The next day, he totally surprised me when he called to make sure everything was working correctly. He made himself available if I had any additional questions regarding the quote he gave me.
In addition, your office called to make sure I was satisfied and asked if I had any questions regarding the written quote. I shared your procedures with my husband and we were both very impressed that an electric company would provide such excellent customer service.
Thank you for sending nice and knowledgeable employees to my house. I appreciate their punctuality and expertise.
Miami Electric Masters switched out electrical box. They were great and very professional.
I had several electrical outlets that were no longer working. I also had two appliances, a microwave and cooktop, which had both completely, stopped working within days of each other. Because both appliances were showing no power getting to them, it was recommended that I get an electrician to check if the problem might be in the wiring.
I had used Erik before to do electrical work on a condo that I had been selling and had been very impressed with him then. So I called when I needed work done on my residence. Again, I had a wonderful experience. Erik arrived on time, was meticulous about his work and carefully analyzed each problem before recommending any solutions. He determined that the wiring for both appliances was fine although he noted that the circuit breaker for one seemed to be wearing out. He diagnosed and fixed the outlet issues and replaced the circuit breaker. He also actually diagnosed the problem with the cooktop (a short in one of the burners). I have used him twice now and would certainly recommend him and this company to my friends.
We used Miami Electric Masters to install a search protector for our appliances.
They were fine. They were professional and very courteous and I didn’t need that but I wanted someone who knew what they were doing. They were okay and they were dressed professionally with their identification. They were too clean for my taste. They came out quickly. The price was a good deal. They quoted to upgrade my electrical system in my 1954 house which I couldn’t afford. I am not sure if I would use them again because I am not sure of their price. I think when people act super nice and super punctual you have to pay more for them.
I want to let you know how happy we are with the three times you have helped us out at our house. The name of your company was given to us by Benson Lighting and it is appreciated. Ezra is very nice, knowledgeable and must be a very good employee. Thank you.
I am extremely happy with the service performed by Sheldon. He arrived on time and repaired several receptacles and outlets. He also replaced a circuit breaker that had been overloading. The charge for replacing and repairing receptacles, breaker etc...was $75.98, and he worked for 2 full hours. He was knowledgeable and comfortable doing each task with expertise. Sheldon represented his company in a professional manner and it was a pleasure doing business with him. I will definitely recommend you all in the future.
The electrician assessed the situation and we came upon a solution and cost. The problem was in the kitchen. Sheldon was on time, pleasant, efficient, good communication. Wanted to be sure I was satisfied-excellent!
This company repaired an electrical outlet for my water fountain. They provided excellent service. I’ve never experienced such a level of professionalism in South Florida before.
Do let them give you their suggestions as to the best way to put in the wires. They came on time and did the work and estimate the same day. They were clean and neat and did the work the most efficient way.
We had Manny Sagastume come in to fix an outlet another company had done incorrectly. I am pleased to say I have never been more pleased with a service call of any kind before. Not only is the company itself top notch, but Manny was pleasant, punctual, and very knowledgeable. The company is lucky to have staff like this. We will definitely be calling you back for all our electricity needs! Thank you so much for the wonderful experience.
They ran the electrical wiring for two garage door motors. They installed outlets in the ceiling to plug in the motors.
After having someone do a terrible job at installing our Garage door motors, we needed an electrician to run the wiring for the motors. I made sure to find someone off of Angie's List because I wanted it done right. I contacted Miami Electric Masters by email and received an auto response explaining that the President of the company was out of town. I then received a response from his secretary, and I set up an appointment for the following week. I am happy to report that the appointment time and day was honored. I later found out that the electrician who was supposed to take my job actually called in that morning and Kent decided to respond in his place so that I would not have to reschedule! He was very professional and so friendly and nice. I had a very nice time chatting with him and was happy with his work and the price. He even tried to clean up some of the debris left on the floor by the guy who had hung up the motors. When he opened his van, I commented on how organized everything was. He told me that he requires all of his workers to keep organized vans. I don't think I have ever seen anything like it! I was very impressed. I will definitely recommend them and will use them in the future.
Thank you for your timely reminder regarding having the couplers in the electrical panel checked in Crossings homes. When we noticed the piece printed in the latest "The Crossings Signal", by KC we thought we would take advantage of the free estimate offered. For comparison purposes, we also asked another local company to come look at things, for which they charged us $65 (instead of the usual $85) because they were already attending to something at the house next-door to us. The two quotes weren't hugely different, (maybe $200), but we decided to go with the more expensive one, KC, because we were quite impressed by the professionalism of the Larry, the young man who did the estimate, plus the very good informative website the company has. Also, they charge by the job, so we had more of an idea how much to budget for. As it turned out, there was a challenge getting the heavy copper wire from the ceiling to the power meter, and if we had been paying by the hour, it would have been very worrying. As it is, we feel we got excellent value for our money. Our electrical panel was in bad shape, with considerable and very obvious scorching, plus burnt ends on the wires, plus a loose connection which was sparking on one of them. This really needed attending to. BTW, KC gave a three year warranty on their work. We are very satisfied with them. Thanks again for helping us avert a possible fire in our home. Best Wishes,